Home Modules Reception

From help desk to corporate safety help center

Your front desk is always involved and informed in every emergency. No more missed calls, no more confusion during emergencies.
The FAFS reception module shows a protocol with steps and a bar graph of fire safety occupancy for the last month
Already 70,000+ people with a safer workplace. Trusted by organizations large and small:

The operational center that brings peace

Transform your front desk from passive reception to active security coordination. Real-time visibility, instant alerting and full direction – so you can be sure that security goes on.
FAFS reception module overview of 6 protocols that can be activated.

Directly involved in incidents

The front desk immediately sees what is going on, who is responding and what the next step is. That provides clarity.
Live incident dashboard -> One view that lets you know what’s going on.
Real-time information -> always up to date, without delay.
Direct communication -> switch with FAFS personnel without detours.
Fire protocol progress: 4 response phases with tasks checklist for FAFS coordination
Klantervaringen

Find out how other organizations have digitized their FAFS

Map view in Findwhere showing various incident reports. The map shows notifications such as fire broken out aggressive person man down and person with stabbing weapon. Each notification has a color and instruction. The map shows which locations are involved and where scaling up is needed.

Start protocols at the touch of a button

When someone at the front desk makes a report, the front desk immediately activates the correct protocol. Fast, error-free and in line with your procedures.
Preset protocols -> ready for any scenario.
Location-specific alerting -> only the right people are alerted.
Automatic escalation -> no blind spot, the system self-scales.

A reception that thinks and participates in crisis situations

Colleagues feel safer, you stay in control, and the organization knows that not a second is lost.
Werklocatie zone waar hulpverleners binnen de zone zichtbaar worden. Hulpverleners buiten de zone blijven anoniem. Ter bescherming van persoonsgegevens en privacy.

No more searching for who is employable

See immediately who is present and which FAFS personnel can respond.
Illustratie van digitale protocollen: brand, onwelwording, persoon met steekwapen, agressie, mandown en eerste hulp

No second delay

Initiate notifications from reception with preset protocols.
Brand teamcoördinatie: gepersonaliseerde taken per BHV-rol met real-time voortgang en beschikbaarheid

Always visibility of progress

Follow each report live from start to completion.
Noodcommunicatie interface: actieve BHV-spraakoproep met automatische opschaling naar EHBO, crisisteam en hulpverleners

All communications in one place

Support for FAFS, management and external emergency services.
Lijn­grafiek met drie curves voor BHV’ers E H B O’ers en brandveiligheid binnen het brandprotocol met procentuele veranderingen ten opzichte van vorige maand

Automatic reporting

Incidents are recorded immediately for compliance and evaluation.

Safety for visitors

Combine visitor registration with emergency procedures for complete control.
70,000+ people with a safer workplace

Why People and Organizations Have Chosen Findwhere

“Thanks to the Findwhere app, we at Van der Valk Breukelen have made tremendous progress in our FAFS organization. Whereas incident reporting and coordination used to be time-consuming and sometimes confusing, we now have a single, clear, user-friendly system that gives us immediate insight into FAFS incidents and reports. We are extremely satisfied with the Findwhere app and the positive impact it has had on our organization.”
S. Oudwater, Facility Manager at
“By using the Findwhere FAFS platform, the appropriate protocol is immediately activated in the event of an emergency or incident. The FAFS responders designated in the protocol are immediately alerted, thereby minimizing unnecessary deployments.”
D. van Campen
EHS & Facilities Supervisor
“Findwhere is an ideal solution for our company, given that we have 11 locations nationwide. It’s very customer-friendly, and they’re open to making any business-oriented adjustments. It stands out (in a positive way) from other providers in several respects. I would definitely recommend it to others who are still looking for an app to enhance workplace safety.”
J. Leider,
, Head of Emergency Response
“With Findwhere, various scenarios can be initiated at the locations, enabling an appropriate response to unexpected events. The use of QR codes makes it easy for anyone to raise an alarm. The ability to track the availability of FAFS team members is used to ensure the right number of them are trained.”
R. Elenbaas
Occupational Health and Safety Advisor / Prevention Specialist
Implementation
In 5 simple steps

Within 24 hours, you can make your organization safer

Your organization deserves professional security that works immediately. That’s why Findwhere is active in your corporate security within 24 hours – no complex installations, no operational disruption.
We start by setting up your zones together with our facilitator. No complicated configurations – just make your locations secure. Hardware and smart links we add where needed.
Then we activate your FAFS team in the platform. They download the app, get linked to their zones. Done. Your team knows what’s going on from day one.
Every organization needs specific skills. We match the right people with the right protocols. In the event of an emergency, the best team is automatically called in.
We’ll add your current protocols to the platform. Plus: use our library of proven procedures. All tailored to your situation, without reinventing the wheel.
The final step: train your FAFS organization with Findwhere and test the protocols. After that, you’re one click away when it counts.
Krijg je hele organisatie mee

No hidden issues. Your colleagues’ privacy and safety are always paramount.

ISO 27001 & ISO 9001

ISO Certified. Up-to-date with legal requirements and regulations. Privacy is paramount.

Predictable costs

Flat fee of €3 per user, per month. No unexpected expenses for your security.

Setup within 24 hours

We set it up for your organization in less than a day. Fully operational within two weeks.

Support

No more time spent on manual FAFSA administration and running reports.

Smooth integration

Integration with Microsoft Teams and existing systems possible.

Scalable

Grows with the organization without additional hardware investments.

A safer work environment within 24 hours

Find out how Findwhere can make your organization safer within 24 hours – with simplicity, with no extra overhead, but with the assurance that help is there when it counts.
We’d love to talk to you about
The flexibility of the platform
Our lightning-fast setup time
How we get your whole organization on board
Why people choose Findwhere