Visitor registration without manual work
The API connection between TOPdesk and Findwhere ensures a seamless connection between your visitor registration and your reception desk. Visitors invited in TOPdesk are automatically linked to the correct reception post in Findwhere. On the day of the visit, they are visible in real time and can easily sign in via a sign-in column or with a QR code.
Loose visitor lists, duplicate entries or manual checks are thus a thing of the past.
Attendance is immediately visible to the organization.
Real-time insight on the shop floor
Because visitors are automatically registered and linked, there is continuous insight into who is on the premises. This is not only convenient for the front desk, but also crucial for security and compliance. In case of an incident, it is immediately clear whether visitors are present and where extra attention is needed. Findwhere acts as the real-time overview for the shop floor, while TOPdesk takes care of the registration and process structure.
From incident recording to operational follow-up
The link goes beyond just visitors. Incidents registered in TOPdesk can be transferred directly to Findwhere via the API. Whereas TOPdesk is strong in capturing, classifying and reporting, Findwhere’s strength lies in execution.
In Findwhere, incidents are operationally picked up, coordinated and actively followed up. Tasks, actions and communication come together in one overview, so that teams involved immediately know what needs to be done. In short, two solutions that really reinforce each other in practice.
Security and service in one integrated platform
Through this link, you bring together digital service processes and physical security. The result is more overview, less manual work and faster follow-up on the ground. Exactly what is needed to manage incidents, visitors and operational deployment in a controlled and professional manner.
Wondering how Findwhere works? Read more about the platform and app on this page, or book a free demo, we would love to show you how your organization operates operationally and securely.
