The recent coverage of RTL News about insecurity in home care is a painful wake-up call. Employees increasingly feel unsafe while working in clients’ homes. The introduction of emergency buttons at organizations such as Tzorg marks a tipping point: the safety of ambulatory staff is finally at the top of the agenda.

The reality of the single care worker

In ambulatory care and mental health services, working alone is the norm. Care professionals enter clients’ living environments without immediate colleagues nearby. Staff shortages and increasing multi-problem problems increase the risk of aggression and incidents. Almost a quarter of care coordinators now have to deal with aggression during home visits.

It is crucial to understand that we are not talking about a “senior citizen alarm” for seniors living at home, but professional occupational safety for people doing their jobs in challenging conditions.

Smart technology: From fear to control

A modern security solution does more than just send a signal. The Findwhere platform is specifically designed to ensure the safety of these lone workers by uniting technology and human response:

  • Directe hulp zonder zoekwerk: Als een onveilige situatie dreigt wil je snelle opvolging. Dankzij exacte locatiebepaling weet de BHV-organisatie of het responsteam direct waar ze moeten zijn.
  • Automatische detectie: Voor situaties waarin de medewerker zelf niet meer op de knop kan drukken, biedt de Findwhere alleenwerker app een tijdsalarm, valdetectie en man-down signalering.
  • Flexibiliteit: Kies wat bij jouw organisatie past. Of dit een fysieke noodknop is of de Findwhere alleenwerker app. Wij helpen je met de juiste keuze te maken.

The power of rapid response

The biggest difference between a standard emergency button with PAC linkage and alerting you with Findwhere is follow-up. Where traditional steps such as follow-up by a PAC can potentially take too long to immediately help the person on site, Findwhere immediately notifies the right people within your organization. This happens because the right people are alerted right away through the Findwhere app or channels they already use, such as Microsoft Teams, email, text messaging, etc.

Protecting outpatient workers: the role of Findwhere

At Findwhere, we believe smart technology is essential for a safe working environment for healthcare professionals. Our solution not only provides real-time location tracking, but through automatic check-ins, it also instantly identifies any inactivity.

A crucial part of our preventive approach is the automatic voice call feature. This allows care workers to receive an incoming call in the event of impending escalation, providing a legitimate reason to leave an unsafe situation immediately and professionally. With Findwhere’s single-worker app, a healthcare organization sets up processes so that employees are never alone when it really matters.

Conclusion

In addition to providing care to others, employee safety is also key. Prevent escalations and ensure the safety of your employees with Findwhere. Whether it’s physical buttons or an app, we offer the appropriate solution with the best alarm monitoring.

Ask for a free consultation, and together we will see what suits your organization.

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